Privacy Policy
This Privacy Policy ("Policy") governs the manner in which Maid in Media, a digital marketing consultancy, collects, uses, maintains, and discloses information collected from users ("Users") of our website and the services provided by us. This Policy is compliant with European and UK General Data Protection Regulation (GDPR) legislation and applies to the website and all products and services offered by Maid in Media.
Collection of Personal Information
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our website, subscribe to the newsletter, respond to a survey, fill out a form, or make a purchase. Personal identification information may include the User's name, email address, phone number, billing address, and other relevant information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to provide personal identification information, but this may prevent them from engaging in certain website-related activities or accessing specific services.
Legal Basis for Processing Personal Information
We will only collect, process, and store personal information when we have a valid legal basis to do so under applicable GDPR regulations. The legal bases for processing personal information may include the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, performance of a task carried out in the public interest or in the exercise of official authority, or legitimate interests pursued by Maid in Media or a third party.
Use of Collected Information
We may collect and use Users' personal information for the following purposes:
To provide and improve our services: We use personal information to deliver the services Users request, respond to their inquiries, and enhance the overall user experience.
To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website and customize our offerings accordingly.
To process payments and fulfill orders: We may use personal information to process transactions, send invoices, and deliver products or services Users have purchased.
To send relevant communications: We may use the email address provided by Users to send them information and updates related to their orders, inquiries, or subscriptions. Users may also receive occasional marketing communications if they have opted to join our mailing list. Users can unsubscribe from these communications at any time using the unsubscribe link provided in the emails.
To comply with legal obligations: We may use personal information to comply with applicable laws, regulations, or legal processes, and respond to lawful requests or court orders.
Protection of Information
We implement appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of the personal information we collect. We regularly review and update our security practices to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information.
Sharing Personal Information
We do not sell, trade, or rent Users' personal identification information to others. However, we may share personal information with trusted third-party service providers who assist us in operating our business, conducting our services, or serving our Users, such as payment processors, email service providers, or analytics tools. These third parties are bound by confidentiality agreements and are authorized to use personal information only as necessary to provide their respective services to us.
International Data Transfers
As a global business, we may transfer personal information to jurisdictions outside of the European Economic Area (EEA) or the United Kingdom (UK) that may have different data protection laws. In such cases, we will ensure appropriate safeguards are in place to protect personal information and comply with applicable data protection regulations.
User Rights
Users have certain rights regarding their personal information under GDPR legislation, including the right to access, rectify, restrict processing, object to processing, request data portability, and request erasure of their personal information. Users can exercise these rights by contacting us using the contact information provided in this Policy.
Retention of Personal Information
We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymize it.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this website, or your dealings with us, please contact us at hello@maidinmedia.com.
This Privacy Policy was last updated on July 14, 2023, and is compliant with European and UK GDPR legislation.